Terms & Conditions

TERMS AND CONDITIONS

These Terms and Conditions ("Terms") govern your access to and use of the services provided by Outperform Fitness Pty Ltd. ABN 86 643 088 760 ("we", "us", "our", or "Outperform Fitness") via our Battle Ready Online Training Program ("Service"). By using our Service, you agree to abide by these Terms.

SERVICE DESCRIPTION

The Battle Ready Online Training Program is an online training service designed for current and future tactical professionals and civilians seeking to enhance their quality of life through fitness. It is delivered entirely online.

MINIMUM TERM

All memberships, unless otherwise agreed upon, have a minimum term of 12 weeks. This will begin from the date of subscription confirmation.

MEMBERSHIP AUTO RENEWAL

A) For memberships without a trial period: Your membership will commence from the date of subscription confirmation at the agreed-upon price and duration.

B) For memberships with a trial period: On completion of your trial period, your membership will automatically move into the agreed minimum term and price.

C) Post-minimum term: Upon completion of your minimum term, your membership will auto-renew on an ongoing basis at the prevailing price and payment frequency. You can cancel at any time after the completion of your minimum term. 14 days' notice is required.

PAYMENT TERMS

Payment for our Service must be made in advance, according to the fee schedule and payment method outlined at the time of purchase. All sales are final, and no refunds will be provided. Your payments must be up-to-date at the time of cancellation. Any overdue payments will result in your subscription remaining active until all overdue payments are made, which may delay your cancellation/last payment date.

CANCELLATIONS

Your rights and obligations under these Terms regarding cancellation are outlined under "Membership Auto Renewal."

PAUSING/SUSPENSION OF MEMBERSHIP

A membership can be suspended with a minimum of 4 days' notice. All suspensions begin on Mondays and end on Sundays. Suspensions must be for a minimum of 2 weeks at a time, as long as the total time suspended within your minimum term does not exceed 4 weeks. Outside of your minimum term, your total time suspended must not exceed 8 weeks. There is a charge of $9 per week while your membership is suspended.

FAILED PAYMENTS

A dishonour fee of $14.95 will be applied to any failed payments. It is your responsibility to ensure there are sufficient funds when payments are due and payment methods are kept up to date.

DEBT COLLECTION ACTION

Should a default occur prior to your contract ending with no attempt to rectify the fault, you will be referred to a debt collection agency. If referred to debt collection, $50 will be added to the outstanding debt as its fee for dealing with the default and costs incurred as a result of debt collection, including the commission, fees, and costs charged by any debt collection agency (approximately 25% of the outstanding debt).

PRIVACY POLICY

We collect and use your personal data only as necessary for the provision of our Service and as outlined in our Privacy Policy. We may share your personal data with third-party applications for the purpose of creating user profiles.

INTELLECTUAL PROPERTY

All content, including but not limited to text, images, logos, and digital downloads associated with our Service is the property of Outperform Fitness and is protected by international copyright laws. Users may not copy, reproduce, distribute, or create derivative works from this content without express written permission from Outperform Fitness.

GOVERNING LAW

These Terms are governed by the laws of New South Wales